A one page checklist to make sure your technology is properly configured
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Can you play and hear this sound file?Yes No
Speakers work and domain names are properly whitelisted!
If you cannot play the sound file, there is a network issue. Please make sure you are connected to the internet and have properly whitelisted the domains listed here:
- (TCP 80, 443, 1935) *.avantassessment.com
Flash is not installed or version is less than 24, please follow this link to install Flash https://get.adobe.com/flashplayer/
Can you record your voice with this recorder?Yes No
Port 1935 is open and Mic is operational!
If you see an error, then there is a network issue. Please make sure you are connected to the internet and can accept connections via port 1935. If you start the recorder, but the mic does not pick up your voice or you are warned your mic levels are too low, you have a hardware problem with the Mic. If you are confident the mic works, but you still cannot record, or the recording is distorted, please contact us and we will address the issue as quickly as possible:
Test your bandwidth: